Shipping Policy
Last updated: July 20, 2026
Thank you for shopping with Elite Setup Co. This policy explains our processing, shipping, tracking, and delivery procedures.
Order Processing
Orders normally require 3–5 business days for processing before shipment.
Business days are Monday through Friday and exclude federal holidays.
Processing includes order verification, product preparation, quality checks, packaging, and transfer to the shipping carrier.
Estimated Delivery
After processing, estimated delivery generally takes the following:
United States: 7–20 business days
Delivery estimates begin after an order has shipped, not on the date the order was placed.
Delivery times are estimates and are not guaranteed. Delays may occur because of:
- Severe weather
- Carrier disruptions
- Holiday volume
- Customs inspections
- Product availability
- Incorrect or incomplete addresses
- Events outside our reasonable control
Tracking Information
Once your order ships and tracking information becomes available, you will receive a shipping confirmation email.
Tracking may not update immediately. Please allow several business days for the carrier’s tracking system to display movement.
Multiple Packages
Products in the same order may ship separately when they are stored at different fulfillment locations.
You may receive multiple tracking numbers and packages. Separate delivery does not mean that an item is missing.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
Submit the form on our Contact Us page. immediately if your address needs to be corrected. We cannot guarantee that changes can be made once processing begins.
Elite Setup Co. is not responsible for delivery problems caused by:
- Incorrect street addresses
- Missing apartment or unit numbers
- Incorrect ZIP codes
- Refused deliveries
- Packages not collected from a carrier or post office
Reshipping fees may apply when a package must be sent again because incorrect information was submitted.
Packages Marked Delivered
If tracking shows that your package was delivered but you cannot locate it:
- Check around the delivery location.
- Ask household members or neighbors.
- Review any delivery photo.
- Contact the shipping carrier or local post office.
- Contact us at EliteSetupCo@outlook.com if the package remains missing.
We will help review the tracking information, but carrier investigations may take additional time.
Shipping Questions
For questions about shipping, contact:
Elite Setup Co.
Submit the form on our Contact Us page.